I have been with the Frontier Group since the very beginning. Back in 2010 when the business opened, I was Andrew’s very first employee. With an extensive background in telecoms, I am currently responsible for onboarding new customers and upgrading existing customers often with new solutions. I aim to ensure all of my customers have a seamless and problem-free experience when it comes to their connectivity.
In my spare time, I am a keen horse rider and regularly compete my own horse, Red, in dressage. I also have the pleasure of walking and trying to share the sofa with my retired greyhound, Boots. I enjoy food and love cooking and going out for dinner with friends and family. When I have any more spare time, I volunteer at local equestrian events and support the Northumberland Greyhound Trust with their fundraising activities. Sunday evenings are all about cooking dinner and relaxing by the fire with a glass of wine!
“We have recently installed a new internal and external phone system and Laura has project-managed every step of the process. She has always been available when we have required changes to the set up or the inevitable tweaks that come when installing these systems. We all know the stress caused when a phone system does not work effectively and Laura has taken this issue away from us. We like Laura.”