I joined the Frontier Group in July 2017, having previously worked with telecommunications for over 5 ½ years with. My role initially was to support the sales staff as well as head up our Hosted Telephony offering. My role has evolved over time and for the past 12 months I have been an Account Director advising both new & existing customers on both fixed & mobile solutions which can improve their businesses. My role involves meeting with customers face to face or over the phone identifying their requirements and then putting together proposals & quotes which fulfil both their needs & budgetary requirements. After a sale, I remain a customer’s Account Director throughout their contract, regularly visiting and completing quarterly reviews to ensure every customer is happy with the setup and service they receive.
Outside of work I enjoy sports and for my one true love is Newcastle United! I also attempt to play golf when the North East weather allows, however unlike most when I play I like to see the full course unlike those who try and take a direct route to the hole. When night falls I am partial to a pint or a gin &tonic and love going out with my mates too, in my eyes a night out is not complete without Chicken Kebab on the way home! I love travelling too and I have been to some amazing places however there is so many places that I still want to explore!